Terms and conditions of the service

Summary and Frequently Asked Questions

Hello!

We have updated our Terms of Use and Privacy Policy to comply with the GDPR. We have made these changes to ensure that our terms of use are easier to understand and to keep up with evolving international privacy standards.

We have also made improvements to the product and our website. Here is a brief summary of the changes:

Simplified Terms: We’ve reorganized the Terms of Use and Privacy Policy to make them clearer and easier to understand.

We have updated our pricing and product policy: we have launched new products to adapt to the market and have established a pricing policy that adequately reflects the evolution our products have undergone in recent years and their current position in the market.

Privacy Policy Updates: With the evolution of international data privacy standards, particularly in the EU with the General Data Protection Regulation (GDPR), we have updated our Privacy Policy to give you more control over your data and make it clearer how we use them.

All users will have the same rights regarding data privacy rights.

No action is required on your part: Your continued use of or access to our products and services on or after May 25, 2021 will be deemed acceptance of the updated Service Agreement.

1. Legal notice and Acceptance of the Terms

Information Society Services Law (LSSI):

Wooapps, responsible for the website, hereinafter RESPONSIBLE, makes this document available to users, with which it intends to comply with the obligations set forth in the Law on Services of the Information Society and Electronic Commerce as well as informing all users of the website regarding what are the conditions of use.

Any person who accesses this website assumes the role of user, committing to the observance and strict compliance with the provisions set forth herein, as well as any other legal provision that may be applicable.

Wooapps reserves the right to modify any type of information that may appear on the website, without there being any obligation to notify or inform users of said obligations, being understood as sufficient with the publication on the Wooapps website.

2. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and/or graphics, are the property of the RESPONSIBLE or, if applicable, licensed or express authorization from the authors. All the contents of the website are duly protected by intellectual and industrial property regulations, as well as registered in the corresponding public registries.

Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and commercialization, requires in any case the prior written authorization of the CONTROLLER. Any use not previously authorized is considered a serious breach of the intellectual or industrial property rights of the author.
The designs, logos, text and/or graphics outside the CONTROLLER and that may appear on the website belong to their respective owners, being themselves responsible for any possible controversy that may arise with respect to them. The RESPONSIBLE expressly authorizes third parties to redirect directly to the specific contents of the website, and in any case redirect to the main website of www.wooapps.site
The CONTROLLER acknowledges the corresponding intellectual and industrial property rights in favor of their owners, their mere mention or appearance on the website not implying the existence of any rights or responsibility over them, nor does it imply endorsement, sponsorship or recommendation by the same. .

To make any type of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so through the email info@wooapps.site

3. EXEMPTION OF LIABILITY

The RESPONSIBLE is exempt from any type of responsibility derived from the information published on its website provided that this information has been manipulated or introduced by a third party outside the same.

Use of Cookies

This website may use technical cookies (small information files that the server sends to the computer of the person accessing the page) to carry out certain functions that are considered essential for the proper functioning and display of the site. The cookies used are, in any case, temporary, with the sole purpose of making browsing more efficient, and they disappear at the end of the user’s session. In no case do these cookies provide personal data by themselves and they will not be used to collect them.

Through the use of cookies, it is also possible for the server where the web is located to recognize the browser used by the user in order to make browsing easier, allowing, for example, access by users who have previously registered to the areas, services, promotions or contests reserved exclusively for them without having to register each time they visit. They can also be used to measure the audience, traffic parameters, control progress and number of entries, etc. In these cases, cookies are technically dispensable but beneficial to the user. This website will not install dispensable cookies without the prior consent of the user.

The user has the possibility of configuring their browser to be alerted to the reception of cookies and to prevent their installation on their equipment. Please, consult the instructions of your browser to expand this information.

Link Policy

From the website, you may be redirected to content from third-party websites. Since the CONTROLLER cannot always control the contents entered by third parties on their respective websites, they do not assume any type of responsibility with respect to said contents. In any case, it will proceed to the immediate withdrawal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, informing the competent authorities of the content. in question.

The RESPONSIBLE is not responsible for the information and content stored, by way of example but not limitation, in forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the website. of the RESPONSIBLE. However, and in compliance with the provisions of articles 11 and 16, it is made available to all users, authorities and security forces, actively collaborating in the withdrawal or, where appropriate, blocking of all content that may affect or contravene national or international legislation, the rights of third parties or morality and public order. In the event that the user considers that there is any content on the website that could be susceptible to this classification,

This website has been reviewed and tested to work properly. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, the RESPONSIBLE does not rule out the possibility that there are certain programming errors, or that force majeure, natural disasters, strikes or similar circumstances occur that make access to the website impossible.

IP addresses

The website servers may automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a duly registered server activity file that allows the subsequent processing of the data in order to obtain only statistical measurements that allow knowing the number of page impressions, the number of visits made to the web servers, the order of visits, the point of access, etc.

4. APPLICABLE LAW AND JURISDICTION

For the resolution of all controversies or questions related to this website or the activities carried out on it, the legislation will apply, to which the parties expressly submit, being competent to resolve all derived or related conflicts. with its use the Courts and Tribunals.

By accessing it, you accept the terms and conditions described in the PORTAL.

Service description

Our online service allows our Users to obtain Mobile Applications, Web Pages and Sales Funnels. Our Users can upload their own content to their Applications and Websites (defined in the ‘Rights on content’ section). Likewise, our system includes mobile marketing tools designed to help small and medium-sized companies to grow and offer a better service to their customers.

Our business model is defined as SaaS (Software as a Service).

Under this model, the user does not have to face the high costs of developing the source code of the different tools and applications, but can make use of it in the form of payment for use in exchange for a certain monthly fee.

The Users will not have to pay for the maintenance or the necessary infrastructure for hosting the Mobile Applications, the Websites and their control panels. It is all included in the different fees and price plans.

Registration and General Conditions

1. Identification of the parties:

These General Conditions of use of the services offered at the URL www.wooapps.site (hereinafter the PORTAL) are signed by the domain owner, Wooapps whose contact email is: info@wooapps.site

USER is considered to be natural persons with the capacity to validly sign a contract in accordance with the applicable law.

You will not be able to use the website and you will not be able to accept the Conditions if…

You are not of legal age and cannot enter into a legally binding contract, or
It does not cover the quality of USER as stated.

2. Perfection of the agreement:

To use the PORTAL, these general conditions (hereinafter, the Conditions) must be accepted, as well as those particular stipulations collected for the use and/or contracting of specific services. Otherwise, the PORTAL must be abandoned.

You may accept the Conditions…

Using the website effectively. You acknowledge and accept that the use of the PORTAL will be considered as an acceptance of the Conditions.

The USER is advised to carefully read these conditions. He will be able to save or print them if he wishes.

3. Scope of application:

These general conditions will apply to all services/products included on the website www.wooapps.site

User accounts and security

You are responsible for the protection of the information necessary to access your user account (usernames and passwords). You accept that the ENTITY is not responsible in any case for misuse or unauthorized access derived from a lack of protection of your access data.

Intellectual Property Rights

The products and services offered by the ENTITY contain original software that is approved by the Intellectual Property Law. The successive versions and derived programs, as well as the technical documentation and the manuals and instructions for use of the different products also enjoy this protection.

You may make use of said material only in the manner in which we expressly authorize it and in no case are you authorized to consider yourself a licensee or to disclose or transmit it to third parties. Neither is authorized to reproduce it, totally or partially, not even temporarily, nor to introduce any modification other than those that are foreseen in the product itself ordinarily.

You are also informed that all the distinctive signs, icons and logos that you can see on the website, or that are provided to you if you sign a contract, are protected by patent and trademark legislation and you do not have authorization to make use of them under any circumstances.

In the event that our web page contains links to other web pages and materials from third parties, such links are provided for informational purposes only, without our having any control over the content of said web pages or materials. Therefore, we do not accept any responsibility for any damage, loss or loss arising from its use.

Content rights

the ENTITY does not claim ownership of your Content, but authorizes us to host your Content on the Service. This permission exists only as long as you continue to use the Service or remain an Account Holder.

Obligations on the content

By accessing or using the Services, you agree to comply with the law and to respect the intellectual property rights of third parties. Your use of the Services is at all times subject to the laws governing copyright, industrial property and intellectual property.

You agree not to upload, download, display, perform, transmit or distribute any information or content in violation of any third party’s copyrights, trademarks, patents, trade secrets or other intellectual property or proprietary rights.

You agree to comply with the regulatory laws of copyright, industrial property, intellectual property, and you will be solely responsible for any violation of the laws or infractions caused by any content that you provide, publish, send or transmit, or that is transmitted using your username or user ID.

You are responsible for all Content that you upload, post, transmit, or otherwise make available through the Service.

The ENTITY reserves the right to remove any Content and accounts that contain content that we consider, at our discretion, criminal, offensive, threatening, libelous, defamatory, pornographic, obscene or disreputable or violates the intellectual property of any of the parties or any other specification contemplated in these Terms of Service.

Important information you should know:

Sensitive personal data, such as health information or information that reveals a person’s racial or ethnic origin, will require greater protection. You must not store data of this type within your account or mobile application.
If you choose to use your own Privacy Policy and Terms of Service, you should ensure that you keep a record of any changes you make. Under the new Data Protection Regulation, you need to be able to prove what information was provided to your users and whether they gave consent when they downloaded information on a specific date. That means that if you iterate over time, you have to keep records of each version.
If you are using third party software within the application through integrations or Website functionality that collects or processes personal data, you will need to add this information to your personalized Privacy Policy and add the appropriate consent.
Example: If you are using an email marketing integration and you receive a request to delete a user account, you will need to delete the user in the CMS and process the deletion in third party software such as MailChimp.

Viruses and computer attacks

Although we have important security measures in place, we must warn you that we will not be responsible for any damage or loss resulting from a denial of service attack, virus or any other technologically harmful or harmful program or material that may affect your computer, computer equipment, data or materials as a result of the use of this web page, the use of the products that you acquire or the downloading of contents from it or to which it redirects.

You must not misuse this website by intentionally introducing viruses, trojans, worms, logic bombs or any other program or material that is technologically harmful, harmful or that alters the content, either by modifying it or by redirecting it.

You will not try to gain unauthorized access to this web page, to the server on which said page is hosted or to any server, computer or database related to our web page or to companies that we subcontract. You agree not to attack this website through a denial of service attack or a distributed denial of service attack.

Failure to comply with this clause could lead to the commission of offenses typified by the applicable regulations. We will report any breach of these regulations to the competent authorities and will cooperate with them to discover the identity of the attacker.

Likewise, in the event of breaching or attempting to breach this clause, you will immediately cease to be authorized to use this website. Likewise, in these cases it will be responsible for all damages of an economic nature or of any other nature that it could cause.

General contracting conditions

By using this website and contracting any product through it, you agree to be bound by these Conditions, so if you do not agree with them, you should not use this website or contract through the same.

These Conditions could be modified, so we ask you to read them even if you have done so before. In any case, the Conditions that are in force at the time of entering into a contract for any product or service will be those that are applicable to you.

By using this website and contracting any product, you consent to the inclusion of your personal data in a file that will be processed in order to be able to communicate with you, as well as to manage compliance and development of the contracts you sign with us, and also for commercial communication purposes between you and us.

The data requested during the contracting process are mandatory. If you do not provide us with all the information and personal data that we request, we will not be able to contract with you, so any order will be deemed not carried out.

By making a contract through this website, you declare that you are over 18 years of age and have the legal capacity to enter into contracts. By using this web page and contracting the products through it, you agree to:

Make use of this website only to make legally valid inquiries or orders
Do not make any false or fraudulent orders. If it could reasonably be considered that an order of this nature has been made, we will be authorized to cancel it and inform, where appropriate, the relevant authorities.
Provide us with your name and surname or company name, NIF or CIF, email address, postal address and contact telephone number in a truthful and exact manner. You also agree that we may use such information to contact you if necessary. In the event that the data you provide us does not conform to reality, the Entity may cancel or not initiate contractual relations with you.
To use the products for purposes conforming to the Law and complying with the requirements that, where appropriate, the Law requires, as well as with loyalty and good faith towards third parties.

To place an order, you must follow the online purchase procedure, strictly following the instructions given to you.

We reserve the right to withdraw any product or service from this website at any time.

The price of each product will be the one established at any time on our website, except in case of error.

If we discover an error in the price of any of the products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, the order will be considered canceled and any amounts paid will be fully refunded.

The payment procedure is the one described on the website and you must follow all the steps that will be indicated. The transaction is safe, it will be verified by the system and the responsibility of the same is of the Entity.

Once all the steps have been completed, the reversal of any payment will not be accepted with the sole exception of what is indicated in the previous paragraph.

In the event that the contracted product or service includes amounts to be paid on a regular basis, you must attend the payments at the indicated due dates.

In case of breach by you of any payment obligation, totally or partially, the Entity may terminate the contract immediately.

The prices on this website do not include VAT.

The applicable VAT rate will be the one legally in force at all times depending on the specific product or service in question.

In the event that there is an error or a legal modification of the tax type or regime so that the operation is subject to a different tax regime or tax than that provided at the time of contracting, the operation will be adjusted to the regime that is legally in force in at any time so that the buyer will pay the missing amount or the seller will refund the excess amount, as the case may be.

The particular conditions of the contract will be made up of the definition provided on the website of the Plan Entity contracted by the Client.

Commitments to third parties

The use that the Client makes of the products contracted with the Entity may give rise to the Client agreeing commitments of a civil, commercial or administrative nature before third parties and/or Public Administrations. The Client is aware that the Entity is not part of these possible commitments nor can it be directly or indirectly affected by them. The Client will adopt, where appropriate, the necessary measures to keep the Entity outside and harmless from any liability derived from those.

Disclaimer

Due to the open nature of this web page and due to the fact that the products offered consist of electronic applications that are distributed through general communication networks, there is the possibility of errors in the storage and transmission of digital information. , as well as risks of attacks or fraudulent alterations by third parties. Consequently, we cannot guarantee the accuracy and security of the information transmitted or obtained both through this web page and that provided to comply with the Contracts that you may enter into.

To the extent permitted by law, we exclude all guarantees, except those that cannot be legitimately excluded in relation to consumers and users.

The provisions of this clause will not affect your legal rights in the event that you act as a consumer and user.

It will not modify the information it receives.
It will allow access to it only to the Client.
Your system respects the generally accepted and applied standards for updating information.
The Entity does not interfere in the legal use of technology generally accepted and used by the sector to obtain data on the use of information.
The Entity will withdraw the information that it has stored, or will make access to it impossible, when it has effective knowledge that it has been withdrawn from the place where it was located, or that access to it has been made impossible, or that a competent authority has ordered its removal or prevented access to it.

The use of the service is done at your own risk. the service is provided «as is» and «as long as it is available». We expressly disclaim all warranties of any kind, whether expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We are not responsible for any damage, loss of data, customer information or supplier data, revenue or other business damage caused by delays, misdelivery or non-delivery, restriction or loss. access, technical or other errors, unauthorized use resulting from your sharing access to the service, or any other type of interaction with the service.

You are responsible for maintaining and securing your data and information that may be found on the Service. The Entity does not guarantee that (i) the service will specifically meet your expectations, (ii) the service will be uninterrupted, timely, secure or error-free, (iii) the results you may obtain from the use of the service are accurate or reliable. (iv) the quality of any products, services, information or other material that you acquire through the service will meet your expectations and (v) any errors in the service will be corrected.

Duration, resolution and extinction of the contract

The Client may contract the products with the temporary durations and particular conditions applicable to each of the plans offered.

The contractual period will cover from the date of electronic formalization of the Contract and will be renewed for identical periods until its cancellation at the request of the Client or the Entity.

The Client may withdraw from the Contract at any time but its effectiveness will occur on the last day of the current monthly payment.

To cancel the contracted service, the Client must request the cancellation of the service by sending an email to info@wooapps.site.

The return or cancellation of charges in the bank account or credit/debit card will not imply the termination of the agreement and therefore the Entity may demand the payment of the pending installments.

In case of non-payment of any of the payment obligations, as well as in case of breach by the Client of any of its obligations derived from these Conditions or from the particular conditions of the contracted Plan, the Entity will be authorized, but not obliged, to terminate the contract and immediately and definitively cancel the use of the product or service, for all purposes. You will also have the right to claim all those maturities prior to the termination of the contract that were pending payment.

Once the cancellation is made, you will no longer have access to your control panel or your Mobile and Web Applications and it is possible that we will delete all the information and content. We are not responsible for the information or content that is removed.

Service Changes

As long as we continue to offer the Service, we will provide and seek to update, improve and expand the Service. That is why we allow you access to the Service while it exists and is available, on any day and while there are no other obligations, except those expressed in the Terms. We may modify (eg change data or storage capacity), replace, deny access to, suspend or discontinue the Service, in whole or in part, or change and modify prices by any or all parties offering the Service to you or for all users, at our own discretion. All modifications will be effective when posted on our Site or through direct communication to you, unless otherwise stated. We reserve the right to retain, remove and/or discard any Content available in your account, with or without notice depending on whether the Terms are violated. For the avoidance of doubt, we are under no obligation to store, maintain or provide any copies of your Content that you or any third party have provided while using the Service.

Resignation

The lack of requirement on our part of strict compliance on your part of any of the obligations assumed by you under a Contract or these Conditions, or the lack of exercise on our part of the rights or actions that may correspond to us under said Contract or the Conditions, will not imply a waiver or limitation in relation to said rights or actions nor will it exonerate you from complying with such obligations.
In the event that we expressly waive a specific right or action on our part, this will not imply a waiver of other rights or actions derived from the contract or these Conditions.

No waiver on our part of any of these Conditions or of the rights or actions derived from the contract will take effect, unless it is expressly established that it is a waiver and is communicated to you in writing.

partial nullity

If any of these Conditions or any provision of a Contract were declared null and/or without effect by final or precautionary resolution by a competent authority, the remaining terms and conditions will remain in force, without being affected by said declaration. of nullity.

Entire Agreement

These Conditions, together with those derived from the Contract in the terms that are exposed to you throughout the contracting procedure, constitute the entire agreement between you and us in relation to the Contract and replace any other agreement, agreement or previous promise. agreed between you and us verbally or in writing.
You and we acknowledge having consented to the execution of the Contract without having relied on any statement or promise made by the other party or that could be inferred from any statement or writing in the negotiations entered into by the two before said Contract, except for what is expressly stated mentioned in these Conditions and on the price pages of the contracted Plan or Plans.

Right to modify these conditions

We have the right to review and modify these Terms at any time.
In any case, the Contract Conditions that you sign will be those in force at the time of your subscription.

Prices and payments

You, as an Account Holder, have the possibility of signing contractual agreements with the Entity for a duration of one (1) month, twelve (12) months or twenty-four (24) months. Some features of the Service require the payment of fees, as described for each Service on the Website (Pricing Plans). If you subscribe to these benefits, you must pay the Fees corresponding to each benefit. If you do not, your App may not be published and your use of the Service may be disabled. We reserve the right to change the Fees at any time and/or to group certain parts of the Service for pricing purposes. You authorize us to make any inquiries reasonably necessary to validate your account and financial data.

The Rates do not include taxes, duties or charges established by fiscal authorities, and the payment of the same is your responsibility. By acquiring any of the Services that include the payment of a Fee, you allow the Entity or our third-party service providers to store your payment card data and authorize us to charge you (a) the Fees for the Services you purchase, and (b) applicable taxes in connection with your use of the Services on the payment card you provide to us, and you will reimburse us for all collection costs and interest on past due amounts.

Payment for our services and subscriptions is made only by credit or debit card.

If the payment card you provide to us expires and you do not provide new payment card details or cancel your account, you authorize us to continue charging you and you will remain responsible for any uncollected Fees.

AT THE END OF THE CONTRACT PERIOD, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW FOR AN ADDITIONAL PERIOD UNTIL YOU EXPLICITLY CANCEL IT YOURSELF. THE FEE WILL BE CHARGED TO YOUR CARD.

YOU CAN CANCEL YOUR SUBSCRIPTION AT ANY TIME YOU WANT FROM YOUR RESELLER PANEL OR IF IT IS AN INDIVIDUAL APPLICATION SUBSCRIPTION, REQUEST THE UNSUBSCRIPTION THROUGH AN EMAIL TO info@wooapps.site

Cancellations, returns and obligations of permanence

The Client may unsubscribe when he deems it appropriate, there is no obligation to remain in the service.

If the Client made the annual payment, no economic amount will be reimbursed after 14 days from its contracting.

If the Client opted for the monthly payment, the monthly payment will not be reimbursed, corresponding to the month in which he cancels his Plan.

Cancellations, returns and obligations in Training Courses

Our Return Policy in the payment of Training Courses is 14 calendar days. During this period, the Client may request a refund of the cost of the course.

To receive a refund, you must have viewed 100% of the contents of the course or master’s degree and put it into practice. If then you are not satisfied with the results, you must write to us at info@wooapps.site indicating the reasons why you want a refund within 14 calendar days from the purchase of the course. After 14 days it will no longer be possible to request a refund.

The refund of the amount of the Training Course will mean the immediate cancellation of the account.

We reserve the right at all times to deny the refund of the total or partial amount. Each case will be analyzed individually.

The Return Policy will be canceled in the following cases:

If there has been an attempt to commercialize the access or the contents of the course. Only one account per user is allowed.
If we detect any type of unusual activity in the user’s account (use of different IPs simultaneously, downloading of video content with any third-party software that allows it, hacking attempts…)
If the reason for the return corresponds to factors external to our service and over which we have no control or responsibility.
If the reason for the return corresponds to not having obtained the same content through another price or promotional offer.

Thirdparty services

The Entity is not responsible for any damage or loss incurred as a result of the use of a service, product, software, Content, or site of a third party (the «Third Party Materials») regardless of whether you have been redirected through links or from in any other way to Third Party Materials from the Site, to the extent that the Third Party Materials are offered in the location in which you are located.

Third Party Materials, such as emails, e-commerce, and payment services, include without limitation Authorize.net, PayPal, Stripe, Apple, and Android/Google which may be subject to third party terms of service and privacy. By using these services, you agree that you are solely responsible for reviewing, accepting, and complying with the terms provided by the third parties, before using the Third Party Materials. Use of Third Party Materials is at your own risk and discretion. If you do not agree to the third party’s terms of use or license agreement, do not download or use any Third Party Materials. Any reference made on the Site to any Third Party Material does not represent a permission or endorsement by us of the Third Party Material.

resale of services

You will not reproduce, duplicate, copy, sell, resell or otherwise exploit any part of the Service without our permission, which may be obtained through the Reseller and Partner Programs.

Designers often use Wooapps to design Applications for third parties. Said use is explicitly allowed under the Reseller and Partner Plans exposed in the Price Pages of the Web. If you design applications for third parties with any other version or individual plans, each App must have its own account controlled by the third party. You may not bundle Applications from multiple customers and link them to the same account owned by you. That’s what the Reseller or Partner Plans are for.

Applicable law and jurisdiction

The use of our website and the contracts for the purchase of products through it will be governed by the law.

Any controversy that arises or is related to the use of the website or with said contracts will be submitted to the jurisdiction of the courts and tribunals.